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Terms of Use

Last Updated: August 4, 2026

Agreement to Terms

By accessing and using the Swiss Roastery website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

About Our Business

Swiss Roastery operates as a coffee roasting service provider based in Switzerland. We source, roast, and deliver coffee to businesses and individuals. The information on this website is promotional in nature and designed to inform potential clients about our services.

Use of Website

Permitted Use

You may use this website for:

  • Viewing information about our services
  • Contacting us with inquiries
  • Placing orders for coffee products
  • Accessing legal and policy information

Prohibited Use

You may not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the website
  • Transmit viruses, malware, or harmful code
  • Scrape, copy, or reproduce content without permission
  • Interfere with the proper functioning of the website
  • Impersonate any person or entity
  • Use automated systems to access the website excessively

Service Terms

Orders and Availability

Product availability is subject to change. We reserve the right to limit quantities or refuse service to anyone for any lawful reason. Prices are subject to change without notice, though confirmed orders honor the price at time of order placement.

Order Acceptance

Submission of an inquiry or order request does not guarantee acceptance. We will confirm acceptance via email. A binding contract forms only upon our acceptance confirmation.

Payment Terms

Payment terms will be agreed upon during the order process. Standard terms require payment before delivery for new customers. Established business clients may arrange invoice terms.

Delivery

Delivery timelines are estimates, not guarantees. We are not liable for delays caused by courier services, customs, or events beyond our reasonable control. Risk of loss transfers to you upon delivery to the carrier.

Returns and Refunds

Due to the perishable nature of coffee, returns are accepted only for products that are defective or materially different from what was ordered. Claims must be made within 7 days of delivery with photographic evidence.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is owned by Swiss Roastery or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission.

Product Information and Claims

Accuracy of Information

We strive to provide accurate information about our products and services. However, we do not warrant that descriptions, pricing, or other content is error-free, complete, or current.

Product Claims

Any statements about coffee characteristics, flavor profiles, or origin information are based on our knowledge and assessment. Individual experiences may vary based on brewing methods, water quality, and personal taste preferences.

Health and Dietary Information

Information on this website about coffee and health is for general educational purposes only and is not intended as medical advice. The content should not be used for diagnosis or treatment of any health condition. Consult qualified professionals before making health-related decisions.

Disclaimers and Limitations of Liability

Website Availability

We do not guarantee that the website will be available at all times or error-free. We may suspend, withdraw, or restrict access without notice for maintenance or other reasons.

Limitation of Liability

To the fullest extent permitted by law, Swiss Roastery shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Business interruption
  • Damages exceeding the amount paid for the relevant product or service

This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise) and whether we were advised of the possibility of such damages.

Disclaimer of Warranties

The website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Indemnification

You agree to indemnify and hold harmless Swiss Roastery from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or violation of these terms.

Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, privacy practices, or terms of use.

Governing Law and Jurisdiction

These Terms of Use are governed by the laws of Switzerland. Any disputes shall be subject to the exclusive jurisdiction of the courts in Zurich, Switzerland.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes become effective immediately upon posting to the website. Continued use of the website after changes constitutes acceptance of the modified terms.

Entire Agreement

These Terms of Use, together with our Privacy Policy and other legal notices on this website, constitute the entire agreement between you and Swiss Roastery regarding use of the website.

Contact Information

For questions about these Terms of Use, contact us at:

Swiss Roastery
Industriestrasse 47
8152 Glattbrugg, Switzerland
Email: [email protected]

Swiss Roastery

Artisan coffee roasting in Switzerland since 2002

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